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ORDER PROCESSING

  • Orders are processed and shipped within 1-3 business days of receipt, excluding weekends and holidays.

  • You will receive a confirmation email with tracking information once your order has been shipped.

NO RETURN, NO EXCHANGE POLICY

  • We are committed to providing you with the best quality products and service.

  • To maintain the highest standards of hygiene and product integrity, we have established a "No Return, No Exchange" policy for all our accessories, including rings, bracelets, earrings, and other items.

  • Our Commitment to Product Integrity: We take pride in offering genuine, high-quality silver jewelry to our customers. To maintain the authenticity and quality of our products, we may temporarily suspend our standard return policy. This exceptional measure is taken to address any uncertainties stemming from the ongoing disputes that may affect the returned items.

  • Why the Exception? Given the current uncertainties and disputes, we want to guarantee that each piece of silver jewelry you receive is in its original, untouched condition. This means that, for the time being, returns and exchanges may be subject to more stringent evaluations to ensure that the product has not been tampered with or compromised in any way.

  • Our Pledge to You: Rest assured, this exceptional return policy is implemented with the sole purpose of safeguarding the quality and authenticity of our products. We remain fully committed to addressing any valid concerns you may have regarding the items you purchase from our store.

  • Transparency and Communication: We encourage open communication and welcome any inquiries or issues related to your purchase. If you believe there is a legitimate concern with your product, please reach out to our customer support team, and we will work closely with you to find a satisfactory resolution.

  • Your Satisfaction Matters: Your satisfaction with our products is of utmost importance to us, and we understand the importance of maintaining trust during these uncertain times. We will continue to monitor the ongoing disputes and, in the future, reevaluate our return policy to ensure your shopping experience is as smooth and worry-free as possible.

Thank you for choosing us as your silver jewelry provider. Your support and understanding during this period are greatly appreciated. We look forward to serving you and providing you with authentic, high-quality silver jewelry for all your adornment needs.

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